10th February 2020

Top Tech Trends for 2020 

Top Tech Trends for 2020

Trying to establish what will be a trend in 2020 is almost impossible, as the sheer speed in which technology is moving is breathtaking.

So we have taken a look at a very broad spectrum of technologies and distilled those down to four items that we believe are definitely going to shape the way we work, but will also directly affect everything we do on a daily basis.

Technology assisted living.

AI (Artificial Intelligence)

AI is set to become more and more part of our everyday norm, and it will inevitably be trusted with an ever increasing complexity of tasks. Resulting in AI being increasingly exposed to tighter control and monitoring.

AI is already used in our daily lives, for example, ensuring traffic is flowing correctly on busy junctions as it monitors and changes the flow of the traffic lights accordingly. Even your smartphone is listening to what you are saying and giving you a response – these are all forms of AI.

There is AI in most cars today, looking at how you are driving, advising you on the most economical way to drive and which routes you should take. With the advent of the automated vehicle potentially around the corner, the AI assisting your commute to work will eventually ‘cross-connect’ and talk amongst all vehicles on the road on the best route etc.

The very term AI invokes all sorts of science fiction connotations, but in essence what we are really looking at, is technology assisted living. AI will help deliver automated vehicles, help us determine illness and disease, it will assist us at home, keeping us ecologically honest with our heating, electricity and gas usage.  Any, or all of the above, you have probably already been doing, using or benefiting from and this will only increase further.


The Internet of Things

So you may have heard of the term “Internet of things” and perhaps wondered what it actually is and what it means to you. Well essentially the IoT refers to connected devices, so anything within your home that is connected to the internet. From your mobile phone, to your watch, your TV and home devices such as Alexa and Google Home. It could be your doorbell “Ring” for example, your computers, your central heating, microwaves, ovens and even fridges and lightbulbs!

We forsee that there will be more ‘microservices’ for us all to sign up to and potentially pay for, as more and more integrations in and outside the home come online. With the UK’s 5G network also starting to take shape, more and more of the data from our lives can be collected.


MORE Security and Privacy Concerns

With the examples outlined above, we will all need to be more vigilant with securing our own and other people’s data. As an individual we will all need to care more about how our data is captured and used. By browsing the internet, streaming content, buying products online and even listening to music via Spotify, everything we are doing within this connected digital space is being tracked in some way. All this tracking is building a profile of you online, your habits, likes, wants and needs. This information will be fed into an AI, which in turn will start to work out what you want, need, like to listen to and watch next. So if we are being constantly profiled, can we prevent it from happening? The short answer is yes, and you can do this by reading terms and conditions, and not using services that are collecting the data. Google has recently announced for example that it’s Chrome browser, by default, will now block all third party tracking cookies.  However, the long answer is in fact, probably not. Is this simply the world we now live in?

As a business we should all be looking at Security and Privacy closely, because depending on the type of business you are, will depend on the types of security you will need to adopt. Here at Cygnus we take the security of our staff very seriously, and we ensure that our staff understand their role in keeping their own and our partners information secure. This is why in 2020, Cygnus has chosen to attain ISO 27001, allowing us to demonstrate further to our partners that we will always handle and take care of any information that they may share with us seriously and securely.


The Cloud Version 2, Edge Computing

AI and IoT both require a network, the cloud as we know it today is simply the stepping stone into a fully connected world. The current infrastructure that denotes “The Cloud”, will need to change, primarily because everything discussed, like this blog, will be using it as a platform, to host, feed, gather data, send data, stream and so on.

More and more of the daily applications and services we use will be hosting and served to us all from the Cloud, meaning the ‘edge computing’ will be widely adopted to ensure that these services stay secure, stay online and all utilise the available power of network services, starting locally to the user.

We are not going to suggest that we fully understand where the Cloud is going to go, because we don’t, does anyone?  However we firmly believe, like any infrastructure used for transit, we will need to look at how it can cope with the volume of ever increasing traffic, keep everything moving and make sure it is done in the most secure and safest way.


In Summary…

Going back to the opening statement, it is very difficult to predict a trend in technology due to the speed that it is moving. However, it is better to focus on the enabling platforms that will no doubt be the very foundation of the technologies that will be dominant this year.

Everything from Social Media, Streaming Services and Stradia (video games via streaming), to office applications, our mobile phones, shopping habits and interactions which we will all have on a daily basis in our work life and home life, will all be enabled by AI, IoT and the cloud.

All of this will make us think longer and harder about our own security and personal information and those companies using our data will need to continue to tighten their security to ensure they can operate their businesses within this space and provide their partners with the confidence to achieve this.